Always on time and always helpful Punctuality is important to Alan Sanderson, which is why he was pleased to see that was one of the things he could depend on with UKDN Waterflow (LG). He and his wife, Sheila, selected us to fix a burst pipe under their home in Chester-le-Street, County Durham. Our water […]
Taking time to explain pipe repair impresses customer The time taken by UKDN Waterflow (LG) drainage engineers to explain why a pipe repair was needed was just as impressive as the repair itself, says insurance customer Teresa Frith. She and her husband, James, had to make a claim on their home insurance after a waste […]
Mick is praised for “impressive” help after home move Widow Pat Heafield, who moved house to be closer to her daughter after her husband died, has praised UKDN Waterflow (LG) Ltd for the way its team helped her with a drainage problem at her new home. Pat had only just moved into the house in […]
Brilliant water leak service – nothing to fault! When Gordon and Suzanne Spencer received a water bill and found that it was twice as much as previous ones, they knew they had a problem. Their water company sent out an engineer and advised them there was a leak between the supply inlet and their detached […]
‘Thoughtful’ drainage team’s rapid pipe repair With Robert Spurling suffering from emphysema, the UKDN Waterflow (LG) team was particularly keen to get the blocked downstairs toilet working again quickly. Robert and his wife, Deborah, from Cromer, in Norfolk, called on help from insurers The Lloyds Banking Group after the toilet couldn’t be flushed. Water was […]
We set high standards – and Bill approves of them When Bill and Irene Clark’s toilet did not flush properly Bill, being a bit of a handyman, guessed there could be a blockage in the waste pipe. His call to Direct Line Insurance led to UKDN Waterflow (LG) responding to the problem, and the couple […]
Rapid investigation pinpointed source of sewage flood When Angi and Simon Hughes discovered a sewage flood at their home it could not have happened at a worse time. A week before Christmas, it was not a good time to find that many gallons of sewage was seeping under the floors of your semi-detached home. Their […]
UKDN Waterflow (LG) Ltd has been granted full PCL status and has marked the occasion by winning an extension to a multi-route infrastructure maintenance contract. The company, part of Lanes Group plc, achieved a provisional PCL (Principal Contractor Licence) 12 months ago. Since then, it has significantly grown its drainage maintenance services for Network Rail. […]
A catch pit is an empty chamber built into a drainage system to ‘catch’ silt and other debris carried along the drainage pipe by water. Catch pits (sometimes spelt catchpits), silt traps or interceptor traps as they are also known – play a crucial role in preventing the build-up of material that can cause pipe […]
What is a drainage interceptor? A drain interceptor is a tank installed within pipework to collect and hold contaminants, allowing the remaining wastewater to be discharged safely into the main sewerage system. Drainage interceptors are referred to by other names, including interceptor traps, interceptor tanks, and filter tanks. They can also be called separators – […]