May,2017

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Mended water pipe and rubble removed – brilliant!

Mended water pipe and rubble removed – brilliant! Care worker Alan Westall could not have been happier. Not only did UKDN Waterflow (LG) mend his water pipe – our engineers also took away his garden waste. The soil in the garden at Mr Westall’s terraced house in Kirton, Suffolk, had contained a lot of bricks […]

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Always on time and always helpful

Always on time and always helpful Punctuality is important to Alan Sanderson, which is why he was pleased to see that was one of the things he could depend on with UKDN Waterflow (LG). He and his wife, Sheila, selected us to fix a burst pipe under their home in Chester-le-Street, County Durham. Our water […]

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Taking time to explain pipe repair impresses customer

Taking time to explain pipe repair impresses customer The time taken by UKDN Waterflow (LG) drainage engineers to explain why a pipe repair was needed was just as impressive as the repair itself, says insurance customer Teresa Frith. She and her husband, James, had to make a claim on their home insurance after a waste […]

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Mick is praised for “impressive” help after home move

Mick is praised for “impressive” help after home move Widow Pat Heafield, who moved house to be closer to her daughter after her husband died, has praised UKDN Waterflow (LG) Ltd for the way its team helped her with a drainage problem at her new home. Pat had only just moved into the house in […]

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Brilliant water leak service – nothing to fault!

Brilliant water leak service – nothing to fault! When Gordon and Suzanne Spencer received a water bill and found that it was twice as much as previous ones, they knew they had a problem. Their water company sent out an engineer and advised them there was a leak between the supply inlet and their detached […]

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‘Thoughtful’ drainage team’s rapid pipe repair

‘Thoughtful’ drainage team’s rapid pipe repair With Robert Spurling suffering from emphysema, the UKDN Waterflow (LG) team was particularly keen to get the blocked downstairs toilet working again quickly. Robert and his wife, Deborah, from Cromer, in Norfolk, called on help from insurers The Lloyds Banking Group after the toilet couldn’t be flushed. Water was […]

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We set high standards – and Bill approves of them

We set high standards – and Bill approves of them When Bill and Irene Clark’s toilet did not flush properly Bill, being a bit of a handyman, guessed there could be a blockage in the waste pipe. His call to Direct Line Insurance led to UKDN Waterflow (LG) responding to the problem, and the couple […]

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Rapid investigation pinpointed source of sewage flood

Rapid investigation pinpointed source of sewage flood When Angi and Simon Hughes discovered a sewage flood at their home it could not have happened at a worse time. A week before Christmas, it was not a good time to find that many gallons of sewage was seeping under the floors of your semi-detached home. Their […]