Household drainage inspections for insurance and domestic customers
UKDN Waterflow is a premier household drainage services supplier, working both direct for domestic customers and through insurers.
Our credentials are impressive: in 2003 we co-wrote the Water Research Centre’s Drain Repair Book which sets the standard for all household drainage investigation and sewer and drain repairs in the UK.
We pride ourselves on the consistency, transparency and reliability of our service, comprehensive report writing and rapid claim resolution; all the while adhering to each insurer company’s claim philosophy.
Household drainage solutions with unrivalled customer service
Our customer service focus bridges the relationship between householder, Water and Sewerage Company (WaSC) and insurance intermediary. We work closely with loss adjusters, insurance companies, estate agents or brokers to facilitate a positive drainage claim experience, streamlining the process and making it hassle-free for all involved.
We want our insurers to exceed householder expectations, so we provide expert engineers across the country, the very latest technology and real-time IT customer service systems. That combination gives 24-hour targeted deployment and access to a dedicated customer team, day or night, 365-days a year.
Our quality assurance
Effectively forming a link between field engineers and decision makers, UKDN Waterflow puts the insurer in control when it comes to claims, whether through us or a third party.
With UKDN Waterflow, quality assurance is a given. You can rely on us to provide well-trained, directly employed engineers who deliver excellent workmanship, and health and safety standards above and beyond your expectations. Our fully auditable service puts your customer at its heart.
Reliable repair for domestic drain emergencies
We offer homeowners an unmatched level of support for domestic sewer and drain emergencies, 24/7. Whatever the issue, you can be sure we will be there.
See how one family breathed a huge sigh of relief when we were able to resolve their 8-year long battle with smelly drains and sewage flooding.
Find out more
Whether you are an insurance firm looking for a reliable drainage partner, or a homeowner with a drainage emergency, UKDN Waterflow provides all the solutions you need. Call 0344 257 3858, click here to download our leaflet or simply fill out one of our contact forms to find out more.
Insurance and Household Drainage Testimonials
Mr Skelton has called to say the engineers, Alex and Kenny have been and completed the repairs and they tidied up after themselves beautifully. stating that he was extremely happy!
The engineers were very helpful, they worked superbly, were clean and tidy, and looked after us. awe would liek to say that we had a very good experience.
I was very happy with the engineers, they were very efficient and thorough and explained everything and I could not have been happier
Many, many thanks for your help, time and intervention it is very much appreciated I can assure you. Hopefully the blockage etc can now be sorted. Thank you once again you are a star.
I was very please with Ricky who attended yesterday and said he was very thorough and could not have been more helpful.
The boys that turned up on site were great and really helpful
Thank you for all your help as you have kept me updated at all times. My mother-in-law is very pleased and said her cellar is completely dried out and she says she could even sleep down there. Whilst my mother-in-law had no choice who her insurance policy appointed, you did a very good job.
We wanted to leave some positive feedback to say how well the installation of our new sewage treatment system has gone. Specifically Robert and Alex did an excellent job keeping us informed of progress on site, site safety, organisation and tidiness. They worked conscientiously every day and worked hard to provide a high quality installation. Toby managed a seamless project. Many thanks to all.
The engineers were excellent, they were 100% better than the other contractors that had attended and I would have no hesitation in recommending you to other people.
I was very happy with the whole process from start to finish, from the initial call to arranging the visit I couldn’t of asked for more and I’m very grateful. Gordon is a true credit to your company, he is very thorough, his professionalism was second to none and he went above and beyond to ensure the works were completed. Your company have a very professional outfit I couldn’t be more satisfied with the works, it was exceptional.