Household drainage inspections for insurance and domestic customers
UKDN Waterflow is a premier household drainage services supplier, both direct to domestic customers and through insurers.
Our credentials are impressive: in 2003 we co-wrote the Water Research Centre’s Drain Repair Book which sets the standard for all household drainage investigation and sewer and drain repairs in the UK.
We pride ourselves on the consistency, transparency and reliability of our service, comprehensive report writing and rapid claim resolution; all the while adhering to each insurer company’s claim philosophy.
Household drainage solutions with unrivalled customer service
Our customer service focus bridges the relationship between householder, Water and Sewerage Company (WaSC) and insurance intermediary. We work closely with loss adjusters, insurance companies, estate agents or brokers to facilitate a positive drainage claim experience, streamlining the process and making it hassle-free for all involved.
We want our insurers to exceed householder expectations, so we provide expert engineers across the country, the very latest technology and real-time IT customer service systems. That combination gives 24-hour targeted deployment and access to a dedicated customer team, day or night, seven days a week.
Our quality assurance
Effectively forming a link between field engineers and decision makers, UKDN Waterflow puts the insurer in control when it comes to claims, whether through us or a third party.
With UKDN Waterflow, quality assurance is a given. You can rely on us to provide well-trained, directly employed engineers who deliver excellent workmanship, and health and safety standards above and beyond your expectations. Our fully auditable service puts your customer at its heart.
Reliable repair for domestic drain emergencies
We work alongside homeowners to offer an unmatched level of support for domestic sewer and drain emergencies, 24/7. Whatever the issue, you can be sure we will be there.
One family breathed a huge sigh of relief when we were able to resolve their 8-year long battle with smelly drains and sewage flooding.
Find out more
Whether you are an insurance firm looking for a reliable drainage partner, or a homeowner with a drainage emergency, UKDN Waterflow provides all the solutions you need. Call 0344 257 3858, click here to download our leaflet or simply fill out one of our contact forms to find out more.
Insurance and Household Drainage Testimonials
I was very please with Ricky who attended yesterday and said he was very thorough and could not have been more helpful.
I would like to say that your operative Mark was efficient very pleasant, professional and I was very satisfied.
The engineers were excellent, they were 100% better than the other contractors that had attended and I would have no hesitation in recommending you to other people.
Thanks for altering drains and renewing it. The work was completed very efficiently and your staff were most helpful and pleasant people.
The engineers who attended were very good, they kept me informed of what they were doing and they tidied up after.
The engineers were amazing and talked her through the process and completed the repair, and I was very happy with the service they provided and the way they behaved on site was fantastic.
The engineer was extremely professional and on the whole a great service was given, and i would like to compliment the 5* service and professionalism.
I was really pleased with the service that with your engineers Ross and Sean from Cardiff. As I was widowed recently and panicing as my husband normally dealt with such issues. The engineers were all totally professional and made me feel like I was dealing with professionals.
Mr Skelton has called to say the engineers, Alex and Kenny have been and completed the repairs and they tidied up after themselves beautifully. stating that he was extremely happy!
I just wanted to say how good the engineers were. They were excellent engineers, did a good job, kept him updated and the left site clean and tidy.