Services Testimonials

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UKDN Waterflow

mr hill – cardiff

“The work carried out by UKDN Waterflow’s Gavin Jones and Dale Wozencroft on Thursday the 11th and Friday 12th can only be described as outstanding.

My neighbours and building contractors all commented how polite and professional these guys were and how hard they worked, and the evidence is the fact that my garden now looks exactly the same as it did before they came. My wife and I are extremely grateful for their “above and beyond” approach and appreciate the way this business has been conducted.

Their services have not gone unnoticed in our community and our fellow neighbours have already mentioned that if they need any services like we had, you would be the point of call.”

Mr Hill, Cardiff
UKDN Waterflow

Water Fountain Installation

“I would like to say that as usual the job went very well and the service was excellent. This is why I keep returning.”

Mr Etherington, Willow Bank Pimary School
UKDN Waterflow

Collapsed sewerage drain

“I just wanted to drop you a line with some feedback on the work carried out at my address over the last couple of days. The team were absolutely outstanding and the service I received was second to none. The men were polite, punctual, hardworking and fantastic ambassadors for your company. You should be very proud of their professionalism. They are a credit to your company. Many, many thanks from the entire recipients of this job in Lowlands Road. It was something we thought would never be sorted but your company have proved every other contractor wrong. A great job :)”

Happy Customer ,
UKDN Waterflow

Blocked Drain

“I would like to commend Lauren, who was the engineer who unblocked my house’s drains yesterday.  She had a difficult day with delays to her visits in Brighton, Ipswich, Canterbury and yet still managed to reach my house at 11pm at night to undertake the work.  She is a credit to your company and I really appreciated the extra effort she made to ensure our problem was fixed.Many thanks to Lauren, she was a star.”

Happy Customer ,
UKDN Waterflow

Service Praise

“Well done for your teams skilled diagnostics and remedial work…I can understand what you mean in the report when you advise that as it appears that a small leak is still present underground then the only way to find it is to keep unearthing the water main until its found.”

Happy Customer ,
UKDN Waterflow

Cracked Pipe Insurance Claim

“I felt I must write to congratulate you on the first class service your team provided for me. Following the discovery of a cracked drain and approval from my insurance company your staff couldn’t have been more helpful.

Courteous telephone caller, a Fibre-optic inspection and then repairs followed quickly. The engineers were punctual, highly organised and obviously knew exactly what they were doing. I would not hesitate to recommend you to anybody needing your service in the future.

Happy Customer ,
UKDN Waterflow

Survey, website and customer service

“The website was easy to use with choice of suppliers. I chose UKDN Waterflow. Initial verbal contact was good, with explanation of services offered and prices. Survey was conducted promptly and detailed reports and costings for repairs.”

Mr Brewer,, Local Surveyors Direct,
UKDN Waterflow

Mrs Johnson – Testimonial

Please pass on our thanks to the two guys who came out to look at our drain problem this afternoon. They are a credit to your company. Courteous, professional, and cheerie (even considering the cold, damp weather).”

Mrs Johnson , Devon
UKDN Waterflow

Overflowing Pipe

“Thanks for the great service that Joe your engineer gave. Joe attended an issue I had with my overflow pipe on my bath and was really friendly and professional throughout the entire job. He ensured the job was completed satisfactorily and that there were no further leaks. He left the bathroom tidy and cleared away any mess. He is an asset to your company.”

Happy Customer , Kent
UKDN Waterflow

Drainage Issue

“We had the pleasure of meeting your engineer, Mr Ian Fish today, and I feel that I must inform you of the absolutely outstanding service that he provided.

Ian went above and beyond his allocated brief to ensure that the water leak we had been waiting some 4 weeks to have fixed was repaired to the highest standard, despite the damage being beyond the mains supply. Having ensured that all of the necessary authorisation was obtained, Ian obtained the required materials and carried out the repair quickly and with the minimum of disruption, leaving the area tidy.

I can only add that Ian is a credit to UK Waterflow and, hopefully sets a high standard for others to aspire to.”

Ian & Edie Morris, Telford
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