I wish in particular to praise the efforts of 2 of your workmen Gary and Jonathan who came last week to find the cause of the constant flooding in my property. They arrived at 08:00 and worked solidly until 17:00 in appalling conditions. After reaching a depth of nearly 6ft they discovered roots and possibly a broken water pipe. They contacted the Water Board who are arriving on Monday then packed the hole with grit and replaced the bricks and soil leaving hardly any trace of the work that had been done. I was most impressed with their dedication and knowledge and I thought that you would like to know.
One of your operatives called today (27/01/2017) in order to fix a leak in a water main ( in response to our phone call to our insurers). He was courteous and considerate, kept us informed as the morning wore on, provided advice and leaving the work site clear and clean. Although, ultimately, he was unable to resolve the issue – through no fault of his – he was a credit to your company.
The engineer that attend was very very good, he was very courteous and a lovely fella.
I was very happy with the works and that you were fast and efficient.
Many, many thanks for your help, time and intervention it is very much appreciated I can assure you. Hopefully the blockage etc can now be sorted. Thank you once again you are a star.
I was very happy with the service so far and was especially impressed with the engineers that attended site on Saturday, they were very polite, quick and just got the job done.
Martin has been an absolute star, he has worked out in all weather and not stopped to get the issue resolved.
I just wanted to say a big thank you to the engineers that attended, I was very happy with the overall service.
I was very happy with the works that have been completed so far and that the engineer that carried out the work was an exceptionally good chap, who completed the work with minimum fuss and minimum disruption.
I would like to say how happy I am with the operatives that attended my property. They were very pleasant, helpful, clean & tidy. I was very impressed with both operatives.