I wish in particular to praise the efforts of 2 of your workmen Gary and Jonathan who came last week to find the cause of the constant flooding in my property. They arrived at 08:00 and worked solidly until 17:00 in appalling conditions. After reaching a depth of nearly 6ft they discovered roots and possibly a broken water pipe. They contacted the Water Board who are arriving on Monday then packed the hole with grit and replaced the bricks and soil leaving hardly any trace of the work that had been done. I was most impressed with their dedication and knowledge and I thought that you would like to know.