The future’s bright for UKDN Waterflow (LG)

Welcome to UKDN Waterflow (LG) Limited, part of the Lanes Group plc.

In November 2015, Lanes acquired the business and certain assets of UKDN Waterflow Limited and UKDN Waterflow Technical Services Limited.

For our customers, it was very definitely good news: business as usual — but better. Behind the scenes, a huge amount of work was carried out and a strategy put in place to rebuild and reinforce the business, whilst continuing to look after our clients.

Lanes and UKDN operate as separate entities, but many of our depots now share bases with Lanes operating centres. Resources — manpower, technology, equipment, knowledge and expertise — are allocated where they are most needed. The result is an enhanced service all round.

Of course, as UKDN, we have continued to service our commercial and industrial clients, the water and sewerage industries, rail and infrastructure operators, as well as insurance and household customers, with our full range of drainage and clean water specialisms.

And we are happy to say that the UKDN Waterflow (LG) operation is flourishing with a renewed energy. Finance, HR and IT functions are managed from Group head office in Leeds. ISO audits have been passed (praising especially our management integration, customer satisfaction levels and team involvement) and all major accreditations have been retained. Further, our rail operation has moved a giant step forward by attaining Network Rail Principal Contractor Licence (PCL) status.

This re-focusing of the business is already showing results: UKDN Waterflow (LG)’s 250-strong workforce achieved a £12.5 million turnover in the eight-month period to July 2016.